Flash Trucking

1. Visit the LogMeIn website by going to:

https://logmein.com/

1. Click the “Log In” button in the top-right corner of the web page.

1. Enter your email and password credentials.  If you do not have them send an email to support@flashtrucking.com to receive them.

1. You will see the computers listed that you have access to.

1. To download the client click on the arrow in the top right corner of the screen.

1. Select the operating system that you are using.  This guide assumes that you are using either a Windows 7 or Windows 10 PC.     Additional questions regarding other operating systems can be directed to support@flashtrucking.com

1. You will see a “Where do I save this?” prompt.     If you don’t see this window just click on “Remote control” in figure 11.
2. Just click on “Save”

1. In Chrome you’ll see this in the bottom left.     Click on the download and it will start the installer.
2. However, in another browser such as Firefox you will see a download arrow in the top-right of the screen.  Various other web browser may place the download button in different physical locations.  Most modern browsers have a “call to action” animation to draw attention to their location if using an unfamiliar browser.

1. Be sure to accept the license agreement checkbox and then click “next”.

1. Leave these defaults and click “Next”

1. Installation starts

1. Leave the defaults and click “Finish”

1. Here is where you will sign in with the credentials provided by IT.  This may be different than your workstation PC password or email password.

1. You will then see a listing of which computers that you have access to from the client desktop app.
2. Click on the computer name i.e. STF9489 or HQ1234

1. From here a small menu will appear.  Click on the “Remote Desktop” icon.

1. Enter your username which is the same username that you log into your work computer with.  It should be the first letter of your first name and then your last name unless you have a legacy naming scheme.  If you have any questions as to what your username is send an email to support@flashtrucking.com
2. Enter your password.  If you do not know your password send an email to support@flashtrucking.com

1. Pay SPECIAL ATTENTION to the “Log in to” drop-down menu.
2. Make CERTAIN that this says “FLASH” otherwise you will not be able to log in.  By default it will be your computer name such as HQ1234 but should say “FLASH”.

1. Your screen should look like this:

1. Click “Login”.

1. Click “Don’t display this message again” and click “Continue”.

Note: Domain joined PCs have a built-in feature like screen blanking.     If you selected “FLASH” from the drop down in the login screen this is already working.

1. If everything went well, you now have remote access to your PC.  You may have to click on the screen to wake it up.

1. If you see this message after ending your remote session click on “Do not display this message again” and click “End Session” as this feature is already inherently enabled as part of our domain environment.  To enable just press “Windows Key + L” before disconnecting.  This will set your PC to locked.