Purpose of Document: Repair Microsoft Office 365 Installation

Prerequisites: Assigned Office 365 license, User Credentials

Steps:

1. Open “Control Panel” by pressing “Windows Key + R”

 

See the source image

2. Then, Type appwiz.cpl and click "OK"

3. Find Microsoft Office 365 – en-us, highlight by single-clicking.  Click “Change”

Programs and Features

4. Wait while the repair wizard loads

office 365 repair 3

5. Choose “Online Repair”

6. Click “Repair”

Office 365 repair 6

7. The repair process will take a while

(Grab a cup of coffee)

Office 365 repair 6

8. You will notice the repair experience is like a fresh installation.  The amount of time it takes will depend on your connection speed and what the issue is

9. When done click close.

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10. Restart computer

Power button on Start menu